Data retention and deletion


KABOU TECHNOLOGIES INC. holds user data for as long as needed for the determinations defined in this content.

Users may demand deletion of their accounts at any time. KABOU TECHNOLOGIES INC. may keep user data after a deletion demand due to legal or monitoring necessities or for reasons stated in this policy.


KABOU TECHNOLOGIES INC. holds user data for as long as necessary for the determinations defined above. This means that we keep different categories of data for different periods of time reliant on the type of data, the category of user to whom the data relates, and the determinations for which we collected the data.

Users may request deletion of their account at any time through the Settings > Privacy menus in the KABOU TECHNOLOGIES INC. app, or through KABOU TECHNOLOGIES INC. website (riders and delivery recipients/ drivers and delivery persons).

Ensuring an account deletion request, KABOU TECHNOLOGIES INC. deletes the user’s account and data, unless they must be reserved due to legal or monitoring necessities, for determinations of safety, security, and fraud inhibition, or because of an issue relating to the user’s account such as an unresolved credit or an unsettled claim or dispute.

Because we are subject to legal and monitoring necessities relating to drivers and delivery persons, this commonly means that we keep their account and data for a minimum of 5 years after a deletion request. For riders and delivery recipients, their data is generally deleted within two months of a deletion request, except where retention is needed for the above explanations.